Confessions Of... A Travel Agent

Download the most up-to-date airline schedules from the individual airline Web sites to your PDA before you leave home. Should you encounter a delay or cancellation at the airport, you'll have all the information needed to find another flight quickly.

In areas where the majority of people don't speak English, head to an Internet café. In our experience, they're full of friendly young people anxious to practice their English.

For long overnight flights, pack a dry washcloth in a Ziploc bag in your carry-on. Before landing, ask the flight attendant for a cup of hot (not boiling) water. Carefully pour the water into the Ziploc bag and then wipe your face and hands with the steaming cloth. It's like a portable sauna!

I never leave home without dental floss. I've used it as a clothesline between tents in Botswana's Okavango Delta and to replace a lost screw for my sunglasses in Malaysia. I even cut off a piece of floss the size of my waist and headed to the night markets in Bangkok. My "tape measure" assured a perfect fit!

If you're a woman traveling alone, or your accommodations don't inspire confidence, simply wedge a small rubber doorstop at the base of the door when you're inside the room. It'll be virtually impossible to open the door from the outside.

Tired of catching colds while traveling? Take along a travel-size package of Clorox wipes. Disinfect the tray table and armrests on the airplane, and the telephone and TV remote in your hotel room.

Avoid spills in your Dopp kit. Cut up plastic grocery bags into little squares and place them under the tops of toiletries to prevent leaks. Discard the squares upon arrival, but bring extras for the trip back.

Deli counters in grocery stores are great mealtime alternatives to restaurants or fast-food fare when you're exploring the United States. The food is fresh, there's a big variety (hot and cold), and economically, it's a great break. I recently had a complete hot meal, including beverage, for $3 from a grocery-store deli.

Play Let's Make a Deal when you're shopping for vacations at travel shows or expos. Go armed with your own research and a credit card.(You're likely to get a better price if you know what the vacation is worth, and if you're willing to buy it on the spot.) I picked two Caribbean cruises and headed to the New York Times Travel Show. After haggling with the competing cruise lines, I was offered the first cruise for $50 less than the best price I'd found online, and they threw in free trip insurance. In the end, I chose the second—$30 off with a free upgrade to a balcony stateroom—and truly got a bargain.

I always pack several tea lights, a small vial of essential oils, and matches. Tea lights, when placed in a water glass for extra safety, banish stale or unpleasant smells in hotel rooms. The essential oils work wonders when a drop is placed on a warm lightbulb.

Many computer photo albums use camera date stamps to organize collections. Whenever you're traveling in a time zone that might affect the date stamp (if you're crossing the International Date Line, for example), remember to reset your camera's clock.

On my first trip to Cancun, I noticed that my hotel room had a damp, musty odor. The next time I went, I brought two plug-in air fresheners: one for the bedroom and one for the bathroom. This helped tremendously. It was a pleasure to walk in and have a fresh-smelling room. Just make sure you have an adapter, if you need one.

When I'm on a cruise with my wife's family and we're in a foreign city for the day, I get off the boat as soon as we dock and hail a taxi. I ask the driver to call his dispatcher and find me a van with an English-speaking driver. Then I negotiate an hourly rate and a pickup time at the dock. The family tours together for a few hours, and then each couple either gets dropped off where they want to spend extra time or returns to the boat (this is great for my elderly in-laws). We get a tailor-made city tour for a much cheaper rate than if we had booked through the cruise line.

I use an inexpensive, thumb-size USB flash drive to store medical and insurance contacts, confirmation codes, credit card numbers, addresses, and phone numbers. It fits in a secure zip pocket in my travel purse. If I don't have my laptop, I can insert the flash drive in most hotel or Internet café computers. Some USB flash drives password-protect your data, or you can download a free encryption program.

Try to book the first flight out in the morning, because those planes often arrive at the airport the evening before. You won't have to rely on an incoming plane, which could be delayed or canceled due to bad weather elsewhere, resulting in your own flight being delayed or canceled.

We've traveled to both Mexico and China in the last year and had the same experience in both countries: When we tried to exchange dollars to local currency, the banks wouldn't take bills with graffiti on them--telephone numbers, names, doodles, anything. Nor would they accept any bills that were torn or damaged. (We noticed a group from France having the same problem with their euros.) So before you leave home, make sure that any money you plan on exchanging is absolutely crisp and clean--or better yet, ask your bank specifically for brand-new bills.

Know your PINs! My husband and I left home with very little cash on us, and instead of stopping to get money at the airport, my husband--ever the procrastinator--decided to wait until we got to Cancún to use his ATM card. Guess what? It didn't work in any of the machines. And although he had several credit cards for cash advances, he didn't know the PINs off the top of his head. We charged everything we could during our stay, but most of the markets don't take credit cards. Needless to say, I didn't come home with a lot of souvenirs.

I always bring a small flashlight to hotels in case there's a blackout. The building may not be equipped with emergency lighting, and, if necessary, my flashlight will help me quickly locate the nearest exit.

Travel soap dishes--the colorful plastic ones that have hinged lids--stop small, fragile items from getting damaged or lost in your bags. I can easily label and use them again and again and again.

Don't be afraid to go to a foreign pharmacy. I forgot to pack my prescription medication on a recent trip to France. When my problem acted up, I went to a local pharmacy. (Look for the green cross.) The pharmacist provided my medication without a prescription and at a fraction of what it would have cost in the United States. In fact, one could benefit by stocking up abroad on medications that would normally be acquired at home at a much higher price.

After I fell into a stream in Cambodia, my digital camera wouldn't work. Someone suggested leaving the camera in a bag of rice overnight to draw out any condensation. By the next morning, it was dry and working perfectly.

In North American cities with large Chinese communities, choose a family-run Chinese restaurant and ask for the set family meals, usually written in Chinese. They are more authentic than those typically offered to tourists and people who are not Chinese—not to mention a better value. In San Francisco, for example, you can enjoy a five-course meal, which easily feeds a family of four, for less than $20.

Once we know where we're going, my girlfriends and I divide up the list of things we'd like to do on our trip and put someone in charge of each item on the list. Then that person does the legwork by finding directions and prices, making reservations (if necessary), and researching nearby places to stop for a snack or a meal. Our method means that no one person is doing all the planning.

Most cruise lines offer certain drinks for free--juice, lemonade, iced tea, coffee, milk, tea-but you'll have to pay for soda. If you're a caffeine addict, pack a bottle or two. Unlike on a plane, you won't have to worry about paying for the added weight.

A beach ball can replace many expensive in-flight gadgets. Depending on how much you inflate it, the ball can function as a very comfortable footrest, a back support, or a lap pillow to support your book.

Don't settle for the first answer to your travel question. If you need flight information, it's a good idea to phone the airline more than once and ask the same question. Recently, I wanted to see if I could fly standby on an earlier flight the same day. The first time I called, I was told that the earlier flight was booked. The second time, however, an agent said there were in fact seats available, and I could certainly fly standby. In the end, not only was I able to get on the flight, but I was upgraded to first class.

When my husband and I travel with our children, our luggage is weighed down by diapers, formula, and other necessities. To save space and hassle, we now ship ahead most of those items to our hotel. We also came across a Web site called babiestravellite.com, where we can order supplies and have them shipped anywhere in the world.

Public libraries in the ports of Alaska are a tremendous money-saver. Who wants to pay $5 a minute for Internet use from a cruise ship? During a port stop on a recent Alaska cruise, we found a city library that offered free Internet use for 15 to 30 minutes. Our only cost was a short wait in line.

When I go on a trip that requires me to accessorize a number of outfits, I buy little Ziploc bags and place the appropriate jewelry/panty hose/scarf inside. Then I punch a hole just big enough to slide the bag over the outfit's hanger. This way, my panty hose stay snag-free and my jewelry never gets misplaced.

Turn off your fridge's icemaker before you leave home. And remember to empty the ice cube bin. The power was out for several days while I was away recently. When I got back, the melted ice had refrozen throughout the freezer compartment. It took forever to clean up.