THE FINE PRINT

The Fast Lane Isn't All It's Cracked Up to Be

The Registered Traveler program promises hassle-free airport security lanes--but doesn't live up to the hype.

(Lauren Keenan)

Nobody likes long lines. That's why the Registered Traveler program--in which prescreened passengers have access to special airport security lanes--has attracted more than 45,000 people to sign up. If it means fewer hassles, folks are willing to pay the $100 annual fee and put up with the required iris and fingerprint scans and background check.

Since Registered Traveler was first discussed six years ago, concerns have been raised that it would create an unfair, two-tier system, and that information from the background check might be used for other purposes. Now that the program is running, however, there's a more basic question worth addressing: Does joining really make life easier for travelers?

Limited Options
While Registered Traveler is overseen by the federal government, private companies handle most of the responsibility. Five companies are certified to do so, but only one was operating at press time. Clear Registered Traveler has special security lanes at six airports: San Jose, Calif.; Orlando; Indianapolis; Cincinnati; Newark (only in Terminal B); and New York City's JFK (Terminals 1, 4, and 7). Clear says a dozen more airports are expected to host its security lanes by year's end, but only Atlanta and Albany, N.Y., confirmed they'd be opening Registered Traveler lanes soon--and then only on a trial basis. If you're flying out of any other airport--or any other terminal--than those mentioned, your membership won't buy you any special treatment at all.

Clothing Removal
Registered Traveler kiosks verify a passenger's identity by matching either a fingerprint or an iris. At some airports, members place their feet into scanners, with the idea that they won't have to remove their shoes--but thus far, one third of passengers have had to take them off anyway. "I've tried different shoes, but they all set off the machine," says John Welch, an Orlando-area IT business analyst, and a Clear member since 2005. "The process is lengthened because it takes a minute for the machine to tell me I have metal in my shoes."

Rule Changes
Just as in the normal security lanes, the rules for Registered Traveler members may change without notice. In January, Orlando suddenly began requiring photo IDs in addition to Clear cards, after a year of no such regulation. "Everyone was fumbling for their driver's license," wrote one person on flyertalk.com. "I've now paid for a background check for a service that requires more ID than the line with the 'unknown' travelers."

Dubious Time-Saver
Los Angeles International Airport intended to launch Registered Traveler early this year, but has since reconsidered. It turns out that the average time to clear security is now three to five minutes--roughly the same amount of time Registered Traveler takes to screen its members. Because the lines at San Francisco International average just five to seven minutes even during peak travel periods, the airport there isn't bothering with the program. In fact, most airports are taking a wait-and-see approach. Being a member might save you time and aggravation--but only at a handful of airports, during a peak travel time, if your shoes don't set off the scanner.

Note:This story was accurate when it was published. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.
 
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Travel Tips

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Packing
364240

During a visit to Mexico City, I was sitting in a plaza near a fountain, watching the locals stroll around in their Sunday best. Nearby, an older gentleman was playing a concertina; his music perfectly framed the scene. I took lots of pictures, but I didn't have a way to capture that music. Now I pack a small tape recorder along with my camera.

— Kieran Sala
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Packing
336261

Whenever my husband and I get new pairs of eyeglasses, we relegate the old ones to our luggage, along with an inexpensive repair kit from the drugstore. If something happens while we're away from home, we can hopefully fix the glasses ourselves. If they're beyond saving, we have the backup pairs to get us through the rest of the trip.

— Carol Alabaster
Tagged
Hotels
412345

If you're traveling solo and your room has a double bed, sleep on the side farthest from the phone. It's slept on less frequently and is therefore more comfortable.

— Ruth Schnur
Tagged
Loyalty Programs
358273

Before using frequent-flier miles, investigate how much the flight actually costs. For example, it takes at least 25,000 miles per person to travel from Boston to Alaska. The same flight cost us $288. After paying for our tickets, we received enough additional miles to travel for free to Sweden instead of Alaska!

— Bobby Pellant
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Packing
333280

When I go on a trip that requires me to accessorize a number of outfits, I buy little Ziploc bags and place the appropriate jewelry/panty hose/scarf inside. Then I punch a hole just big enough to slide the bag over the outfit's hanger. This way, my panty hose stay snag-free and my jewelry never gets misplaced.

— Gina Beyer
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Packing
370277

Save the flip-flops you're given at the nail salon after a pedicure. They make great shower shoes. They're lightweight and dry quickly, and you can throw them away at the end of your trip.

— Carmen Shirkey
Tagged
Dining
354253

If you're looking for authentic street food--whether you're in New York or Bangkok--don't buy from the pitifully lonely vendor who has no customers. Head to the cart with the longest line of hungry people in front of it. Locals know which vendors serve the best (and safest) food. Even if you have to wait, your stomach will thank you.

— Bryan Thao Worra
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Packing
324266

Pack a power strip and extension cord for your next cruise. Many cruise-ship cabins have only one out- let, but you'll definitely need more if you want to power up your laptop, iPod, cell phone, electric razor, hairdryer, or any other gadgets you bring on board.

— Jay Van Vechten
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Planning
340282

If I plan to travel to several countries that use different currencies, I pack a few cloth change purses: U.S. dollars go into one, British pounds in another, euros in a third, etc. When I'm sightseeing, I carry only the money I need; the purses that I'm not using are locked away in the hotel safe. I avoid fumbling around in shops and mixing up coins that look alike. Plus,I always know exactly how much cash I have.

— Peg Welch
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Packing
343253

I always pack a Petzl Tikka Plus headlamp. It's small, weighs next to nothing, and is perfect for reading in bed at night without disturbing my husband. They're sold online and at outdoor-gear stores for about $33.

— Linda Smejkal
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Planning
353268

If you're headed to a country that requires a visa, ask the consulate of that country, in the United States, whether visas are also issued at the airport there on arrival. In many cases (like Turkey and Egypt), they are. Obtaining the visa on arrival is a much simpler procedure and a real money-saver: You do not have to have photographs taken (they figure your passport already has a photo), you do not pay a hefty fee to the U.S.-situated consulate of the country, you avoid the expense and risk of mailing your passport to that consulate in advance of departure, and you avoid the expense of using a visa-acquiring company in the United States. But be sure the consulate is correct that the visa can easily be obtained on arrival.

— Carmencita Soriano
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Hotels
447334

Don't assume a single room costs less than a double one. I booked a hotel in Spain online and noticed that rates were the same whether I booked a single or a double, but the single was much smaller and its bathroom had only a small shower stall and no tub.

— Don Carne
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Technology
523551

By starting a blog for each trip--at blogger.com, among others--you can keep your friends and family up-to-date on your adventures. All you need is an Internet café to add entries and photos while you're on the road.

— Alan A. Lew
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Hotels
399334

When I'm on the road, I often have to use the hotel iron before heading out to business meetings. But getting water into the iron can be a hassle--most irons won't fit under the sink faucet, and using a glass to pour water into the tiny hole is nearly impossible without spilling everywhere. There's an easy solution: Use the carafe from the coffee maker. Just be sure the carafe is clean, or you could end up with coffee stains on your clothes.

— Paul Schnebelen
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Planning
344242

Don't be too quick to grab one of those GST tax-rebate envelopes that are everywhere in Canadian airports. The envelopes look official, but they're really from companies that process the request for you and often pocket 15 percent or more. Instead, go to the Canada Revenue Agency Web site (cra-arc.gc.ca), download the Application for Visitor Tax Refund, and then file the request yourself. Your check will arrive in a few weeks. Just remember to get your receipt stamped by the Canada Border Services Agency at the airport.

— Tony Reynolds
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Planning
353260

Scuba-diving vacations can get expensive. As I start planning a trip, I call one of the local PADI dive shops and ask the employees about accommodations nearby. They give me hotel connections I couldn't find on my own, and I often save enough to pay for my dives.

— Lyle Bennett
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Packing
368281

If you know you'll be cooking while on vacation, bring along small amounts of the spices you need for your favorite recipes. You'll save by not buying large containers of spices.

— Joan Phillips
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Packing
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A small compass is a great travel aid. Aside from the obvious benefits during country drives or hikes, it's extremely helpful in navigating winding city streets and orienting yourself once you exit a subway station.

— William Schaeffer
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Air Travel
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Don't settle for the first answer to your travel question. If you need flight information, it's a good idea to phone the airline more than once and ask the same question. Recently, I wanted to see if I could fly standby on an earlier flight the same day. The first time I called, I was told that the earlier flight was booked. The second time, however, an agent said there were in fact seats available, and I could certainly fly standby. In the end, not only was I able to get on the flight, but I was upgraded to first class.

— Lynn Babcock
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Packing
367293

My husband cut an old contact lens case in two and uses the halves to carry his medication when we're traveling. He prefers them to regular pillboxes because lens cases are watertight and compact enough to carry inside a shirt pocket.

— Jean Holtmann
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Technology
545568

If you're even slightly tech savvy and have a cell phone that will work overseas, check with your service provider about the cost of text messages. Some carriers offer free incoming text messages, and several Internet search engines (Yahoo, MSN, etc.) will send free text-message "alerts" to your phone while you're away. Prior to your trip, log on and request that weather forecasts and news updates be sent to your number daily. Even if you never use your phone for costly overseas calls, you can receive up-to-the-minute information, in English, about your hometown or cities on your itinerary.

— Brian Mosteller
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Planning
345267

I've created files--some general (Southeast Asia), some specific (Hawaii)--for articles and clippings about places I'd like to visit in the future. I don't want all the good tips, restaurant recommendations, and out-of-the-ordinary itineraries to go to waste just because I'm not planning an immediate trip. The files don't have to be super organized--just throw in the clippings, and you can weed through them later. You'll be glad you have the information when you do get a chance to go away.

— Christine Size
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Packing
339260

Lightweight, washable, and multifunctional, a cotton sarong is an easy and practical addition to every traveler's don't-leave-home-without-it bag! I've used mine as a swimsuit cover-up, as a picnic blanket on the grounds of a château in the Loire Valley, as a temporary skirt (over my shorts) in a Bangkok temple, and as an extra pillow while hiking the South Rim of the Grand Canyon. It's also handy as an airplane blanket, emergency towel, or tablecloth.

— Nicole Serafica
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Shopping
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Anyone tired of the same boring postcards that are found at every roadside tourist trap should try shopping for vintage postcards at an antiques shop. They're a great addition to any photo album, as they often show what the local attractions looked like prior to development.

— Christian Galloway
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Packing
469580

Every year, I get address labels from numerous charitable organizations. I keep them with me when traveling because it's the quickest way to provide my address to new friends, enter prize drawings at shops, sign guest books, etc. It's not only efficient; it can also help spread the word about worthwhile charities.

— Carole Wilk
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Planning
363257

Once we know where we're going, my girlfriends and I divide up the list of things we'd like to do on our trip and put someone in charge of each item on the list. Then that person does the legwork by finding directions and prices, making reservations (if necessary), and researching nearby places to stop for a snack or a meal. Our method means that no one person is doing all the planning.

— Carol J. Leisch
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Packing
344238

Everyone knows that duct tape is great for helping out in travel emergencies, but no one wants to lug around a bulky roll of the stuff. By wrapping a few feet onto a pencil or ballpoint pen, you'll get a miniature roll that does not take up much in the way of additional space.

— Randy Hartselle
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Loyalty Programs
361257

Using your frequent-flier miles, you might be able to visit two cities on one ticket. For example, my wife and I always trade in our Delta miles when we visit our daughters in Dallas and San Francisco. Because we have to fly through Dallas to get to San Francisco on Delta, we can stop over in Dallas for as long as we want before continuing on to San Francisco—and we use only one frequent-flier ticket each.

— Harry Bishop
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Car Rentals
344258

Don't rush off the car-rental lot. Before driving away--especially in foreign countries where the controls might be unfamiliar-test the headlights and brakes, and look for the extra tire and changing tools. I once had a rental with malfunctioning brakes in Mexico and caused a minor accident--one that could certainly have been avoided had I checked them properly before leaving the lot.

— Doreen Stelton
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Planning
337260

If you wait to buy a discount-granting Entertainment Book until around six months before it expires (expiration is usually scheduled for November), you can often buy a $20 to $47 book for as little as $10, plus $5 shipping. Online access to the coupons is sold for $7 a month. These are great for vacations out of town.

— Kitty Bennett

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