THE FINE PRINT

The Fast Lane Isn't All It's Cracked Up to Be

The Registered Traveler program promises hassle-free airport security lanes--but doesn't live up to the hype.

(Lauren Keenan)

Nobody likes long lines. That's why the Registered Traveler program--in which prescreened passengers have access to special airport security lanes--has attracted more than 45,000 people to sign up. If it means fewer hassles, folks are willing to pay the $100 annual fee and put up with the required iris and fingerprint scans and background check.

Since Registered Traveler was first discussed six years ago, concerns have been raised that it would create an unfair, two-tier system, and that information from the background check might be used for other purposes. Now that the program is running, however, there's a more basic question worth addressing: Does joining really make life easier for travelers?

Limited Options
While Registered Traveler is overseen by the federal government, private companies handle most of the responsibility. Five companies are certified to do so, but only one was operating at press time. Clear Registered Traveler has special security lanes at six airports: San Jose, Calif.; Orlando; Indianapolis; Cincinnati; Newark (only in Terminal B); and New York City's JFK (Terminals 1, 4, and 7). Clear says a dozen more airports are expected to host its security lanes by year's end, but only Atlanta and Albany, N.Y., confirmed they'd be opening Registered Traveler lanes soon--and then only on a trial basis. If you're flying out of any other airport--or any other terminal--than those mentioned, your membership won't buy you any special treatment at all.

Clothing Removal
Registered Traveler kiosks verify a passenger's identity by matching either a fingerprint or an iris. At some airports, members place their feet into scanners, with the idea that they won't have to remove their shoes--but thus far, one third of passengers have had to take them off anyway. "I've tried different shoes, but they all set off the machine," says John Welch, an Orlando-area IT business analyst, and a Clear member since 2005. "The process is lengthened because it takes a minute for the machine to tell me I have metal in my shoes."

Rule Changes
Just as in the normal security lanes, the rules for Registered Traveler members may change without notice. In January, Orlando suddenly began requiring photo IDs in addition to Clear cards, after a year of no such regulation. "Everyone was fumbling for their driver's license," wrote one person on flyertalk.com. "I've now paid for a background check for a service that requires more ID than the line with the 'unknown' travelers."

Dubious Time-Saver
Los Angeles International Airport intended to launch Registered Traveler early this year, but has since reconsidered. It turns out that the average time to clear security is now three to five minutes--roughly the same amount of time Registered Traveler takes to screen its members. Because the lines at San Francisco International average just five to seven minutes even during peak travel periods, the airport there isn't bothering with the program. In fact, most airports are taking a wait-and-see approach. Being a member might save you time and aggravation--but only at a handful of airports, during a peak travel time, if your shoes don't set off the scanner.

Note:This story was accurate when it was published. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.
 
Follow Us!

Booking Tool

Check Current Prices

  1. Hotels
  2. Flights
  3. Cars
  4. Cruises

Choose Sites

Choose Sites

Choose Sites

Choose Sites

Travel Tips

Tagged
Technology
384271

After I fell into a stream in Cambodia, my digital camera wouldn't work. Someone suggested leaving the camera in a bag of rice overnight to draw out any condensation. By the next morning, it was dry and working perfectly.

— Roger Bailey
Tagged
Planning
334243

Certified scuba divers who take prescription medications should keep a doctor's permission-to-dive statement with their certification cards. On a recent trip to Jamaica, I truthfully completed a lengthy questionnaire about my health, revealing that I have medically controlled high blood pressure and cholesterol. I was told I could not dive without a doctor's OK, even though I exercise regularly, am very fit, and have no other health issues. I now carry a letter from my doctor attesting to my fitness for scuba diving.

— Ginny Ganthner
Tagged
Dining
353249

In North American cities with large Chinese communities, choose a family-run Chinese restaurant and ask for the set family meals, usually written in Chinese. They are more authentic than those typically offered to tourists and people who are not Chinese—not to mention a better value. In San Francisco, for example, you can enjoy a five-course meal, which easily feeds a family of four, for less than $20.

— Winston Wong
Tagged
Air Travel
470609

It's often cheaper to buy a ticket to London and then fly onward within Europe via a regional low cost airline. Last summer, my husband and I bought consolidator tickets to London for $397. From there, we flew EasyJet to Nice for $72. The total cost was $469—much less than flying directly to Nice, plus we enjoyed a stopover in London.

— Jasmine Tata
Tagged
Technology
388263

Before my last long flight, I went to librivox.org and chose a bunch of books, short stories, and poems to download to my iPod--for free. The site has both adult and children's books, and the list is growing. All of the titles are in the public domain, and they're read by volunteers, so there's no question of copyright infringement. Even if you don't own an iPod, you can download them to your computer and burn them onto a CD.

— Diane Bowman
Tagged
Loyalty Programs
364257

Using your frequent-flier miles, you might be able to visit two cities on one ticket. For example, my wife and I always trade in our Delta miles when we visit our daughters in Dallas and San Francisco. Because we have to fly through Dallas to get to San Francisco on Delta, we can stop over in Dallas for as long as we want before continuing on to San Francisco—and we use only one frequent-flier ticket each.

— Harry Bishop
Tagged
Packing
357268

During the hot months of summer, I plan to travel with a very small spray bottle. I'll fill it with water and use it as a mister to keep cool. I got this idea when we stayed at the Noga Hilton in Cannes. On the dresser was a pink aerosol can full of Evian water. I took it with us sightseeing and, wow, it was so refreshing to spritz water on our faces.

— Joy Shebroe
Tagged
Shopping
368281

A company called Orikaso makes brightly colored polypropylene sheets that can be folded--kind of like origami--to form a dish, bowl, or cup. The sheets are lightweight and reusable, and you simply flatten them when you're finished. We found ours at a sporting goods store, but you can also buy them online. Check orikaso.com for retailers.

— Susan Day
Tagged
Packing
512581

A small compass is a great travel aid. Aside from the obvious benefits during country drives or hikes, it's extremely helpful in navigating winding city streets and orienting yourself once you exit a subway station.

— William Schaeffer
Tagged
Safety
508569

If you start to feel a painful blister coming on, put some lip balm or Vaseline on the hot spot--it'll help stop the rubbing.

— Donna Benesch
Tagged
Packing
346289

Always carry peanut butter. A plastic jar is easy to pack, doesn't need refrigeration, is a great source of protein, and makes a quick, cheap meal when coupled with local bread. (But don't forget to pack a plastic knife for spreading it.)

— Nancy Norman
Tagged
Transportation
337249

My husband and I always travel around Europe by train. When we arrive in any city, we first stop at a ticket window and get all the information we'll need for the next leg of our journey. This gives us plenty of time to find an English-speaking ticket agent who'll print out departure times and platform numbers for us. Before leaving the station, we can note the location of the platform we'll be looking for that morning. One wrong move when you're rushing for a train and you could end up in the wrong city!

— Betty Lynn
Tagged
Technology
418286

Quotetravelinsurance.com gives you comparable details on more than one hundred travel-insurance plans, enabling you to make the best buy. It relies on ratings from insurance industry overseers such as A.M. Best and state insurance commissioners before allowing an insurance company into its extensive lineup.

— Marc Oppy
Tagged
Air Travel
363250

If you're stranded overnight at an airport and receive a "distress rate" voucher, call the hotel of your choice before blindly following the airline's suggestion. You may find that for that discounted rate (or a few bucks more) you can stay in a hotel with a lot more amenities than the one the airline would put you in. After a long, mishap-filled trip, anyone can appreciate a really good mattress, a top-notch restaurant, and an indoor swimming pool.

— Carlos Martinez
Tagged
Packing
368240

During a visit to Mexico City, I was sitting in a plaza near a fountain, watching the locals stroll around in their Sunday best. Nearby, an older gentleman was playing a concertina; his music perfectly framed the scene. I took lots of pictures, but I didn't have a way to capture that music. Now I pack a small tape recorder along with my camera.

— Kieran Sala
Tagged
Packing
345246

Pack a travel-size shampoo container refilled with detergent and a one-gallon Ziploc bag for when you need to wash hosiery, bras, and other delicate undergarments. Put a few drops of detergent into the bag and fill it part way with water. Place the garment in the bag, close it up, and shake it around for a few minutes. Instant washing machine! For larger pieces of clothing, I've used the plastic laundry bags supplied at most hotels. Just hold on to the open end tightly.

— Erika Kumada
Tagged
Planning
359261

Play Let's Make a Deal when you're shopping for vacations at travel shows or expos. Go armed with your own research and a credit card.(You're likely to get a better price if you know what the vacation is worth, and if you're willing to buy it on the spot.) I picked two Caribbean cruises and headed to the New York Times Travel Show. After haggling with the competing cruise lines, I was offered the first cruise for $50 less than the best price I'd found online, and they threw in free trip insurance. In the end, I chose the second—$30 off with a free upgrade to a balcony stateroom—and truly got a bargain.

— Michael Marcarello
Tagged
Hotels
410332

Rather than automatically using your hotel's valet parking, you should check to see if there's an adjacent parking lot or garage that offers a better rate. On a recent trip, I was able to park across the street from my hotel for $10 per day--versus $27 per day to valet park with the hotel.

— Charles LaFleur
Tagged
Planning
356269

If you're headed to a country that requires a visa, ask the consulate of that country, in the United States, whether visas are also issued at the airport there on arrival. In many cases (like Turkey and Egypt), they are. Obtaining the visa on arrival is a much simpler procedure and a real money-saver: You do not have to have photographs taken (they figure your passport already has a photo), you do not pay a hefty fee to the U.S.-situated consulate of the country, you avoid the expense and risk of mailing your passport to that consulate in advance of departure, and you avoid the expense of using a visa-acquiring company in the United States. But be sure the consulate is correct that the visa can easily be obtained on arrival.

— Carmencita Soriano
Tagged
Hotels
416311

Try getting a discount on your hotel room by offering to pay in cash. A hotel reservationist suggested this approach when I phoned to reserve at a hotel in London. I asked if the hotel could grant a discount based on my AARP or AAA membership, as many hotels do in the United States. Her response was that the only discount she was able to offer was 10 percent if I paid in cash.

— Joan Nikelsky
Tagged
Photography
369284

Disposable-camera lenses scratch just like any other lens would. Place a small piece of painter's tape (or another kind that won't stick too much) over the lens to protect it from contact with other items in your purse or backpack during travel.

— Hugo Scherzberg
Tagged
Photography
389264

Create your own postcards by writing on the back of photographs that you've taken and developed while still on your trip.

— Connie Van Brocklin
Tagged
Packing
347264

Use an empty M&M's Minis tube to carry quarters. The top holds tightly, but still pops open easily enough, and the size is perfect to slip into a car door or bag. I find it very useful when traveling by car (for tolls and parking meters) and by airplane (for luggage carts or newspapers).

— Judi McDowell
Tagged
Packing
378314

There's nothing worse than trying to fall asleep under a mosquito net and then realizing that the bugs are finding a way inside. So next time you're heading someplace tropical--where you know you'll be sleeping under mosquito netting--remember to toss a roll of Scotch tape into your suitcase. It's perfect for quick repairs.

— Christopher Swain
Tagged
Safety
412301

I don't go anywhere without individual packets of antibacterial wipes. I slip some in my carry-on, daypack, and shirt pocket. They're very convenient when you can't find any running water with which to wash your hands. And because they're antibacterial, they're also great for cleaning cuts, and the alcohol from the wipes helps stop the itching when you rub them on insect bites.

— Lawrence Brenner
Tagged
Solo Travel
537570

In areas where the majority of people don't speak English, head to an Internet café. In our experience, they're full of friendly young people anxious to practice their English.

— Christine and Duncan Orr
Tagged
Air Travel
362257

Ask your flight attendants for dining, lodging, shopping, and sightseeing advice. Most crews have up to the minute information gleaned from layovers, which they're more than happy to share with passengers. You can count on flight attendants to seek out budget treasures. I know—I've been married to one for more than 21 years!

— Fred Manget
Tagged
Planning
349261

My friends and I contribute to a kitty and use that money to pay for group expenses such as taxis and meals. It saves us from having to figure out each person's share at every stop. At the end of the trip, we split what remains.

— Carol Moran
Tagged
Loyalty Programs
362246

If you don't have enough frequent-flier miles to get to Europe, use your miles to reach a major airport in the United States and then pay for the overseas flight from there. For a trip to Ireland, my husband and I used Delta SkyMiles to get from Cincinnati to New York's JFK airport and from there took Aer Lingus to Ireland. The Aer Lingus internet special was $267 per person. A Delta flight from Cincinnati to Ireland was $1,150 for two. We saved more than $600.

— Kristin Farrell
Tagged
Planning
354278

Before traveling overseas, look at your health insurance card. If it only shows an 800 or 888 number for precertification of hospital admissions, call that number and obtain the local number with an area code. Many 800 numbers can't be dialed from foreign countries. I learned this the hard way during an emergency hospital admission in Switzerland. The delay in reaching my carrier could have been avoided.

— Chris Carveth

Custom Search

Select the details relevant to your trip to see a list of articles that match your needs — it's the best way to get ideas!
SELECT YOUR DESTINATION
SELECT YOUR ACTIVITIES