TRANSCRIPT

Trip Coach: March 27, 2006

Matthew Bennett, editor of FirstClassFlyer.com, answered your questions about airline upgrades.

Matthew Bennett: Hi, it's Matthew Bennett here. Thanks for joining me. There are a lot of questions here so I'll try to keep my responses brief to cover as many questions as possible.

_______________________

Salt Lake City, Utah: What's a methodical way to research how to get first class tickets? It's incredibly daunting for a beginner to the upgrade game, since the best way to get from A to Z isn't necessarily a straight line. I am planning a trip with my husband to Ireland in October (no exact dates yet). We have plenty of American Express Rewards points and Delta miles, but I don't want to squander them--I'm also planning a trip to New Zealand for us sometime next January or February.

Jeannie

Matthew Bennett: I'd start by learning ALL the Amex point-transfer partners. There are a number of them and I'd take whichever has the best availability of mileage seats. Check availability with the partner before you transfer your Amex points into airline miles -- as you can't transfer back. I'd even look at flying Virgin Atlantic via London, as it has the best Business Class transatlantic.

_______________________

Sydney, NSW, Australia: Hi,

I travel to the US every 12 months and to Europe occasionally and have never been able to get an upgrade. On August 28 I am flying from Sydney to London and back on September 19 - Copenhagen/London/Sydney. I have asked when I have booked, at check in and at the service desk and everyone tells me it is someone else who makes the decision. I dress neatly, only carry a large purse and sometimes a camera case and always check in as early as possible. Help?

Regards,

Robyn

Matthew Bennett: Without a confirmed Business Class ticket in hand before you're off to the airport, you're really leaving it up to (not good) chances. Nowadays, the flight must be oversold before gate agents are interested in moving passengers to Business Class. You might ask a travel agent to look at the seat map to find a full row of empty coach seats, which might allow for some decent sleep.

_______________________

Tinley Park, IL: We're going on a cruise out of Miami in June. We're leaving the night before to make it easier to get on the boat early.

We're leaving 6/15/07 on AA 1048 at 8:10a from O'Hare and returning on AA2773 on 6/23/07 lvg. Miami at 3:55p. We're a family of 4 - 2 adults and 2 kids (16 & 12). We usually board at the very end and also dress up a little and always ask if we can be upgraded - but it never works - we do this when we travel as a couple also - and have never been successful - any tips or advice? Thanks.

Mary

Matthew Bennett: Here again, the upgrades doled out at the airport are few and far between. You might check fares into Ft. Lauderdale (a "low-fare" airport) as they can often be much less than Miami -- and the airport is a lot easier to navigate!

_______________________

Dana Point, CA: My husband and I are flying to Rome, Italy the beginning of May. We are 64 and 62 years old respectively. Our Delta flight departs from LAX with a change of planes in DC. We have our reservations and have our seating selection which is not optimum. I have a leg condition that makes it very difficult to sit still on a long flight. When permmissable, I get up and walk so I always request an aisle seat. We prefer bulkhead or exit isle seating so I can stretch my legs out. Even though I told the airlines I have a letter from my doctor, they would not accommodate this request at the time we made our reservations. Also, on two legs of our journey, seat selection is made at the gate. Any suggestions on how I can get better seating?

Thank you.

Matthew Bennett: I'd buy a one-day pass to the airport lounge. Asking for a better seat in economy is not too much to ask for, and agents are more empowered in the lounges to take care of visitors than gate agents -- who are in a rush to get you on the plane and gone.

_______________________

Jefferson City, Missouri: How can you know if the ticket you are purchasing online from an airline's website is a ticket that might, or might not, be upgradable?

Matthew Bennett: Make sure to identify the one-letter "booking code" (i.e. Q, V, S, etc.) when you're making a reservation for the fare being quoted. Before you hit the "buy" button, go to your airline's web site and look at the fine print underneath the "Mileage Award Chart"; here the applicable fare codes are usually always identified.

_______________________

Granville, Ohio: My sister and I are traveling from Columbus, Ohio to Amsterdam. What is the best strategy to try and get upgraded without paying an arm and leg? My sister is not a very good flyer and gets nervous, this is her longest trip yet!

Note:This story was accurate when it was published. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.
 
Follow Us!

Booking Tool

Check Current Prices

  1. Hotels
  2. Flights
  3. Cars
  4. Cruises

Choose Sites

Choose Sites

Choose Sites

Choose Sites

Travel Tips

Tagged
Photography
360276

I always snap photographs of scenic highway markers, park entrance signs, and the like. These informational photos are put into our album to help identify the many sites that we visited.

— Betty L. Cox
Tagged
Packing
379244

My hearing loss once made it impossible to hear any alarm clock. Then I found the Shake Awake, an alarm clock that vibrates. I no longer stare at the ceiling all night prior to an early flight in fear of oversleeping. I clip Shake Awake to my pillow or place it on a hard surface near my bed, where its rattling definitely gets my attention.

— Kathy Hopkins
Tagged
Air Travel
362270

When you change your clocks back or forward, be sure to check the expiration date on all your frequent-flier miles. This way they're checked twice a year. We overlooked one of the many accounts in our household and lost a free ticket when the miles expired.

— Lynda Self
Tagged
Packing
354256

Batteries for cameras, laptops, cell phones, and other devices can be charged at night in your hotel room. But if you're doing a lot of driving, you might want to buy an inverter to charge them while on the road. Inverters (which plug into the car's cigarette lighter) are small, inexpensive, and can be purchased at auto-supply, variety, or electronics stores.

— Kay Euhus
Tagged
Cruises
461588

Don't assume you can save a spot at the pool with your towel. Cruise lines give you one pool towel at the start of the cruise. If you don't have it (or a cleaned trade-in) at the end, you'll get charged. If you let it out of your sight, you run the risk of losing it or having it stolen by a fellow cruiser.

— Martha and Ken Wiseman
Tagged
Technology
371280

My daughter and I bought disposable digital camcorders at a CVS pharmacy before going to Europe. It was a nice way to document our trip--each camera stored about 20 minutes of video. Once home, we dropped the cameras off at the pharmacy. The next day, our DVD was ready. We were very pleased with the quality and the cost: $30 for the camera and $13 for each DVD.

— Maria B. Murad
Tagged
Cruises
444572

Internet phone services like Vonage can be programmed to send transcribed voice mails to your email in-box. That way, you can check your home answering machine quickly at an Internet cafe without paying insane roaming fees on your cell. The transcriptions won't always be perfect, but you'll get the gist.

— Martha and Ken Wiseman
Tagged
Air Travel
362257

Ask your flight attendants for dining, lodging, shopping, and sightseeing advice. Most crews have up to the minute information gleaned from layovers, which they're more than happy to share with passengers. You can count on flight attendants to seek out budget treasures. I know—I've been married to one for more than 21 years!

— Fred Manget
Tagged
Packing
345256

Attach a few carabiners--the kind of clips rock climbers use--to the top of your wheeled suitcase. Purses, cameras, and shopping bags can be clipped to your suitcase, giving your hands and shoulders a rest while you're walking around the airport.

— Kathryn Murphy
Tagged
Packing
350261

Pick just two colors to mix and match throughout your trip. You'll cut down on luggage, not least because you won't have to bring a bunch of shoes to match a wide assortment of colors.

— Lori Fields
Tagged
Packing
376269

Bring your own linens. They're useful in a million different ways. Obviously a soft cotton pillowcase makes those scratchy airplane pillows bearable, but it can also be used to gather loose items when deplaning. A nice sheet will cover up an ugly bedspread or sofa, and makes a great tablecloth or picnic blanket.

— Dori Egan
Tagged
Technology
390275

Tell me I'm not alone: Almost every time I park my car at the airport, I have trouble finding it when I return. (I even reported my car stolen once after searching for hours, only to discover I was in the wrong lot!) I now use my cell phone to leave myself a message as to where I've parked my car.

— Perry Babel
Tagged
Planning
516568

While traveling, I love to send postcards to friends--and also to myself. I get the best photo postcard of the place I visited and write down what I did there as a reminder. When I get home, I tape them in my travel journals so I can flip back and forth between the photo and the reverie.

— Kimberly Morgan
Tagged
Hotels
410332

Rather than automatically using your hotel's valet parking, you should check to see if there's an adjacent parking lot or garage that offers a better rate. On a recent trip, I was able to park across the street from my hotel for $10 per day--versus $27 per day to valet park with the hotel.

— Charles LaFleur
Tagged
Air Travel
361253

As a flight attendant, I'm always amazed by the stuff that people leave behind. Most of it never gets back to its rightful owner because there's no way of knowing who the owner is. To avoid misplacing your property, put things back into your carry-on after using them--never on the floor or in the seat-back pocket. Label important items like books or games with return address labels so they can be sent back to you if found.

— Doug Hummell
Tagged
Photography
376268

When not taking pictures, keep your memory card away from your camera. It's a simple method to ensure that any photographs you've shot will be safe even if your camera is stolen. My husband and I learned this lesson the hard way when we lost 250 shots of Kauai.

— Jamie Thomas
Tagged
Packing
336274

To ensure the studs of pierced and delicate earrings don't get damaged, I put them in a film canister. An added benefit is that they're less likely to be stolen when left in a suitcase or hotel room, because thieves presume there's nothing inside but film.

— Alison Taylor Fastov
Tagged
Planning
374268

When my husband and I travel, we take at least three different credit cards. I carry one he doesn't have, he carries one I don't have, and we both bring our primary card. If one of us has our wallet stolen, we can cancel two cards and still have one to use. We each have different ATM cards, too--useful if a machine doesn't honor one of the cards, or if we need more cash than our daily limit allows.

— Joyce Morden
Tagged
Packing
471586

Every year, I get address labels from numerous charitable organizations. I keep them with me when traveling because it's the quickest way to provide my address to new friends, enter prize drawings at shops, sign guest books, etc. It's not only efficient; it can also help spread the word about worthwhile charities.

— Carole Wilk
Tagged
Planning
370250

I teach a Tulane University seminar on independent European travel for first-timers. Until recently, I advocated Europe's great rail networks as the way to go. Now, with the plethora of budget airlines, I recommend a combination of the two. But it makes the planning stage—which I find almost as much fun as actually taking the trip—more involved. Thank goodness for whichbudget.com, a Web site that lists, by city, which budget airlines serve which cities. Then, to find links to all of Europe's state railway Web sites, visit railfaneurope.net. Each site generally features a travel planner and, almost invariably, an English-language option.

— Brian Hughes
Tagged
Planning
349268

Spring skiing often means a wild temperature shift from morning to afternoon. If you want the option of removing outer layers or switching to a lighter ski jacket midday, attach the lift ticket to your clothing with a split-ring key ring. You'll be able to move your ticket as the weather warms up.

— Don Harbold
Tagged
Technology
375285

When overseas, I carry a "cheat sheet" that includes exchange rates and metric conversions. Currency conversions are available at oanda.com.

— Carol Vela
Tagged
Air Travel
352292

Even if you're not hungry when the flight attendant comes around with the snack service, take it for later. Although peanuts may not look appetizing at 7 a.m., they will look good later if you have nothing better to eat. And it saves you from picking up something at expensive airport shops.

— Fran Rifkin
Tagged
Family Travel
356268

Create an ID page for each of your children before you leave on a trip. In addition to vacation contact information (hotel name and phone number), include the child's name, a current photo, home address, phone, date of birth, Social Security number, passport number, hair color, eye color, height, any identifying marks, blood type, allergies, medications, doctor and insurance phone numbers and ID numbers, immunization schedule, and fingerprints (these don't change, so investing the time to have a set made is worth it). If the unspeakable happens, the ability to hand over instant, concise information to authorities may prove invaluable. Update it before every trip.

— Robin Flannery
Tagged
Planning
346267

I've created files--some general (Southeast Asia), some specific (Hawaii)--for articles and clippings about places I'd like to visit in the future. I don't want all the good tips, restaurant recommendations, and out-of-the-ordinary itineraries to go to waste just because I'm not planning an immediate trip. The files don't have to be super organized--just throw in the clippings, and you can weed through them later. You'll be glad you have the information when you do get a chance to go away.

— Christine Size
Tagged
Planning
356269

If you're headed to a country that requires a visa, ask the consulate of that country, in the United States, whether visas are also issued at the airport there on arrival. In many cases (like Turkey and Egypt), they are. Obtaining the visa on arrival is a much simpler procedure and a real money-saver: You do not have to have photographs taken (they figure your passport already has a photo), you do not pay a hefty fee to the U.S.-situated consulate of the country, you avoid the expense and risk of mailing your passport to that consulate in advance of departure, and you avoid the expense of using a visa-acquiring company in the United States. But be sure the consulate is correct that the visa can easily be obtained on arrival.

— Carmencita Soriano
Tagged
Planning
347248

Some people think that traveler's checks aren't necessary anymore, but they really can be useful in a variety of situations. My ATM card wouldn't work on Easter Island, where most restaurants did not accept credit cards and wanted to be paid in pesos. Luckily, our hotel cashed my traveler's checks and gave me the pesos I needed. On Dominica, my purse was stolen. But because I had traveler's checks stashed away in my luggage, the vacation wasn't ruined. I always travel with what I call the "trusty four": American dollars (lots of ones and fives divided up and hidden in several locations), traveler's checks, an ATM card, and a credit card.

— Jeanette Cantwell
Tagged
Air Travel
345250

The middle seat isn't always awful. On a recent trip overseas, I called too late to confirm an aisle or window seat. After explaining the plane's AB-CDEFG-HI configuration, the customer service agent urged me to take the very middle seat, E, because D and F have less foot room. (In some rows, there are metal boxes underneath the seats in front of you that house wiring for onboard electronics.) I went along with her advice somewhat skeptically, but I ended up with plenty of room. The people on either side of me weren't so lucky.

— Audrey Ting
Tagged
Hotels
437328

Before you book a room over the phone, peruse the hotel's site for its "Web only" rate. It's often cheaper than the best quote you'll get by calling. Recently, over the phone, I was quoted a daily rate of $129. I booked the same room online for $89.

— Ying Wang
Tagged
Planning
365259

Once we know where we're going, my girlfriends and I divide up the list of things we'd like to do on our trip and put someone in charge of each item on the list. Then that person does the legwork by finding directions and prices, making reservations (if necessary), and researching nearby places to stop for a snack or a meal. Our method means that no one person is doing all the planning.

— Carol J. Leisch

Custom Search

Select the details relevant to your trip to see a list of articles that match your needs — it's the best way to get ideas!
SELECT YOUR DESTINATION
SELECT YOUR ACTIVITIES