Travel Tips: Car Rentals

Online check-in isn't just for airlines. After reserving an Alamo car over the Internet, I was offered online check-in just by entering my credit card number and driver's license information for approval. At the airport, following Alamo's instructions, I informed the shuttle-bus driver that I had checked in online and reserved an economy car. I was dropped off in the lot and told to pick whichever car I wanted. I drove it to the exit, where my credit card and driver's license were verified on the computer, and I was done.

I've saved lots of money using AAA. In addition to providing excellent roadside services (help with stalled cars, lost keys, etc.), most AAA chapters offer discounted tickets to Disney World and a preferred parking pass that enables you to grab specially designated spots near the entrances. It's a dollar saver, and you don't have to walk far or take the trolley in the parks!

When renting a car, photograph any damage the car may have before leaving the rental agency; a digital camera records the date and time of each picture. On a recent trip to Argentina, I rented a car with extensive paint damage. When I returned the car, the agency attempted to blame me for the scratches. I showed them my photographs, and they rescinded their accusations.

I always have problems locating my rental car in a large parking lot. Now I bring along a brightly colored bandanna and tie it to the antenna.

We rented a car last summer to tour northern Italy. Initially, we contacted Europcar (europcar.com) and got a quote of more than $500. We then clicked on a rental-car link from Best Fares (bestfares.com) and received an offer that knocked off about $50. When we mentioned to Europcar that we'd seen lower offers on the Web, they told us that if we sent them the URL and they could verify the offer, they'd match it. We eventually found a car that was an additional $100 cheaper from a British company. Europcar-which offered better service for our itinerary-accepted that lower price, saving us $150.

You won't always save by bringing the rental car back early. Alamo has an early-return policy at all of its locations, designed to discourage customers from returning cars early. If you show up at the lot a day or two ahead of schedule, Alamo will recalculate what you owe them at the daily rate; if it turns out to be less than what you would have paid for the week, they'll charge a $15 fee. Yet another reason to read the fine print on your contract carefully!

When booking a rental car online, click on "special offers" or "hot deals" to find the company's current promotional codes. Price your reservation using each code. Also, keep in mind that rates fluctuate according to seasons and slow periods. I managed to save more than $170 on a ten-day rental in Orlando, Fla.,by changing my reservation dates twice and by using different codes.

Don't rush off the car-rental lot. Before driving away--especially in foreign countries where the controls might be unfamiliar-test the headlights and brakes, and look for the extra tire and changing tools. I once had a rental with malfunctioning brakes in Mexico and caused a minor accident--one that could certainly have been avoided had I checked them properly before leaving the lot.

When parking in a crowded garage, don't settle for the first space available on a lower level. It's probably a half-day hike from the elevator. Instead, drive to the upper levels, where you can usually park right next to the elevator. This tip was very useful in Las Vegas, especially when checking in and out of hotels with our luggage.

Whenever I know I'll be renting a car, I pack a couple of folded paper towels and two small spray bottles--one filled with window cleaner and the other with Rain-X, a product that repels raindrops. It's hard enough driving an unfamiliar car in an unfamiliar location. At least with a clean windshield I'm able to see properly, no matter the weather.

With two of our last three car rentals, the local branch wanted documentation beyond the standard insurance card issued by our insurance company. In San Juan, we were delayed a half hour while the agent made phone calls to verify that our liability insurance was good in Puerto Rico. In Miami, if we hadn't provided proof that our insurance covered rental cars, we would've been charged a daily collision insurance fee. Fortunately, we knew ahead of time and took a copy of the pertinent section of our policy. Our credit card included car rental insurance, but proof of that coverage was also required.

I always take a digital picture of the gas gauge to prove that I returned the rental car with a full tank. Some agencies try to charge for a minimal amount of gas when they "top off" the tank (which you're not supposed to do anyway). I've used these digital photographs to get refunds for gas charges that appeared on my credit-card bill after the fact.

If you're looking for authentic street food--whether you're in New York or Bangkok--don't buy from the pitifully lonely vendor who has no customers. Head to the cart with the longest line of hungry people in front of it. Locals know which vendors serve the best (and safest) food. Even if you have to wait, your stomach will thank you.

Before leaving on a trip, I print the names and addresses of my friends and family onto clear mailing labels. (All standard word-processing programs have preset templates for creating address labels.) Then, I take the address-label sheets with me on vacation. Since the addresses are already saved in my computer and the mailing labels are adhesive, addressing postcards has become really easy.

Our bags have been stolen twice from inside locked rental cars. Now we travel with a bicycle cable and lock. If we absolutely have to leave our suitcases in the car, I hook them together by the handles and attach the whole thing to the frame of a seat or a secure item in the trunk. Even if thieves manage to get into our car, the cable will make it very difficult for them to make off with the luggage.

If you plan to buy crafts in a country where bargaining is expected, use the time it takes for luggage to be unloaded to scope out the airport stores. Jot down items you like and their retail prices. If you find a similar item while touring the country, you have a top-end bargaining point. If you don't find the object at a better price, you can always pick it up at the airport while you're waiting for your flight home.

A shoe organizer hung over the bathroom door is my solution for hotel-room clutter. The compartments are perfect for stashing everything from room keys and travel documents to toiletries and, of course, shoes. The extra storage space came in especially handy on a recent cruise, when we needed all the room we could get in our tiny cabin.

Though they're often the best deals around, don't assume that packaged vacations always offer the biggest bang for your buck. My wife and I were ready to book an air/hotel package to Maui when we noticed a sale on Aloha Airlines ($280 round trip from Oakland). I added up the total cost of the trip if purchased separately and saved $400 over comparable packages from various tour operators. We used the extra money to stay in a nicer hotel and to rent a convertible!

Tired of catching colds while traveling? Take along a travel-size package of Clorox wipes. Disinfect the tray table and armrests on the airplane, and the telephone and TV remote in your hotel room.

When we come home at night, my wife and I each take a dollar from our wallets and put them in a special spot. We deposit what we've collected into a travel account at our bank every few months, so at the end of a year, we have $730 toward our next vacation—not counting interest.

We decided to take our bikes on our last Caribbean cruise. It was a little crowded in the cabin, so the steward let us store them down the hall with the wheelchairs. We were last off the ship when we docked in Bermuda, but after five minutes we'd left our fellow passengers in the dust. And in less than fifteen minutes, we were far away from the busy port, enjoying a beautiful, deserted snorkeling beach.

The help of a concierge at an expensive hotel is available even if you're staying at a motel across the street. Go to the concierge with $5 (or whatever the assistance is worth to you) held discreetly but visibly in your hand. Chances are you won't be asked whether you're staying at the hotel. This worked for us once when we were stranded by a blizzard. We tried to rebook our flights on our own, but phones at the airlines were busy for two days straight. The concierge at a fancy hotel a few blocks away got through on his first try and managed to rearrange our flights for us.

When I go on a trip that requires me to accessorize a number of outfits, I buy little Ziploc bags and place the appropriate jewelry/panty hose/scarf inside. Then I punch a hole just big enough to slide the bag over the outfit's hanger. This way, my panty hose stay snag-free and my jewelry never gets misplaced.

Place a coin over the veins on the inside of your wrist (about two finger widths from the base of your palm) and secure it in place with a rubber band or ponytail holder. The gentle pressure of the coin will stimulate nerves that control nausea, just like the motion-sickness bands that are sold at drugstores.

If you're divorced and plan to travel out of the country with your children, check the legal requirements in advance. When I tried to take my kids to Cancun, I learned too late that Mexico requires a notarized letter of consent signed by both parents for minors traveling alone or with one parent or guardian. If the parents are divorced, a copy of the parental custody agreement is allowed instead. The airlines enforce this rule before you get on the plane.

Ask your flight attendants for dining, lodging, shopping, and sightseeing advice. Most crews have up to the minute information gleaned from layovers, which they're more than happy to share with passengers. You can count on flight attendants to seek out budget treasures. I know—I've been married to one for more than 21 years!

Instead of dropping my laundry off at the front desk, I take a walk around the block and look for the nearest dry cleaner--probably the same one the hotel would've taken it to. By cutting out the middle man, I pay a quarter of what they charge at the hotel!

Bring your own linens. They're useful in a million different ways. Obviously a soft cotton pillowcase makes those scratchy airplane pillows bearable, but it can also be used to gather loose items when deplaning. A nice sheet will cover up an ugly bedspread or sofa, and makes a great tablecloth or picnic blanket.

Ever since my children were small, I've carried recent, wallet-size pictures of them when we all go on vacation, in case we get separated. Now that they are teenagers and traveling with friends' families, too, I send pictures for the other family to bring along with them. I also write my telephone numbers on the back of the pictures so they know where to reach me in an emergency.

I used to lug around a clothes steamer and adapter to stay wrinkle-free while on the road, but I've since opted for something more low-tech. I now travel with a Platypus collapsible bottle and a spray bottle head. After checking into my hotel, I immediately hang my clothes and give them a spritz with water from the spray bottle. After several hours, the wrinkles fall out, and the clothing is dry and ready to wear.